1. Purpose
   • The purpose of this Refund Policy is to establish clear guidelines for customers regarding the circumstances under which refunds can be requested and processed. This policy ensures transparency and understanding between Server Batch Inc and its customers, promoting trust and customer satisfaction.
2. Scope
   • This policy applies to all customers of Server Batch Inc who have purchased VPS or hosting services. It covers the terms under which refunds are granted, the process for requesting a refund, and any limitations or conditions that apply.
3. Responsibility
   • The Finance Department is responsible for processing refund requests in accordance with this policy. Customers are responsible for submitting refund requests that comply with the policy’s terms.
4. Review Period
   • This Refund Policy will be reviewed annually to ensure it remains relevant and effective, considering any changes in business operations or customer feedback.
5. General Policy Statement
   • Server Batch Inc offers a 30-day money-back guarantee for all new VPS and hosting service customers. Refunds are processed based on the original payment method and may take up to 10 business days to be reflected in the customer’s account.
6. Disciplinary Action
   • Non-compliance with this policy by employees of Server Batch Inc will result in disciplinary action, ensuring the policy’s effectiveness and the protection of customer rights.
7. Relevant Documents
   • Customers are encouraged to refer to the Terms of Service and Privacy Policy for additional information related to service usage and data handling.

Requesting a Refund:

• To request a refund, customers must contact Server Batch Inc’s customer service within 30 days of service activation.
• Refund requests should include the customer’s name, service details, and the reason for the refund.
• Server Batch Inc reserves the right to deny refund requests if the service has been found to be misused or if the request falls outside the 30-day guarantee period.

Limitations:

• Refunds do not cover domain registration, setup fees, or custom software installation charges.
• The refund policy is applicable only for new customers or new service activations.

Contact Information:

• For refund requests or policy inquiries, please contact Server Batch Inc’s customer service at SERVERBATH70@gmail.com or 7182071573.